💱 Transaction Currency

All orders placed through Nalqorin™ are processed in:

United States Dollars (USD)

If your bank account or payment method uses another currency, your financial institution or payment provider may convert the transaction into your local currency.

Any currency conversion rate or related fee applied by your bank or payment provider is determined by that institution and is outside our control.

💳 Credit & Debit Card Payments

Nalqorin™ accepts major credit and debit cards supported by our checkout system.

Available card brands will be displayed during checkout before you complete your purchase.

Depending on your card issuer and location, your bank may require an additional verification step before approving the transaction.

When paying by card:

✔ Enter your billing and payment details during checkout
✔ Review your order total before submitting payment
✔ Your transaction is processed through the payment service available at checkout
✔ Full card details are handled by the relevant payment processor rather than being displayed to our customer support team

For security reasons, please do not send your full card number, CVV, password, or other sensitive payment credentials to us by email or phone.

🅿️ Paying With PayPal

Where PayPal is available at checkout, you may select it as your payment method.

After choosing PayPal, you will be directed to PayPal's payment interface to authorize your purchase.

Depending on the options PayPal makes available to you, you may be able to complete payment by:

• Signing in to an existing PayPal account
• Using an eligible debit or credit card through PayPal
• Using another payment option offered directly by PayPal

Availability of guest checkout or specific PayPal funding methods may vary by customer, location, account status, and PayPal's own policies.

Nalqorin™ does not control which PayPal payment options are presented to an individual customer.

🔐 Payment Security & Authorization

Payment Security

Protecting payment information is an important part of our checkout process.

Payments are processed through the payment provider or authorized payment gateway made available during checkout.

Nalqorin™ does not ask customers to send full payment card credentials through:

• Email
• Phone
• Contact forms
• Social messages

You should only enter sensitive payment information within the designated secure checkout or payment-provider interface.

Payment Authorization

Placing an order does not necessarily mean that payment has been successfully authorized.

Your payment may be subject to approval by:

• Your card-issuing bank
• PayPal
• The applicable payment gateway
• Fraud-prevention or transaction-verification systems

If a payment is declined, we recommend checking the information entered at checkout and contacting your bank or payment provider if necessary.

Nalqorin™ may not have access to the specific reason why a bank or payment provider declines a transaction.

🧾 Billing Information & Confirmation

Billing Information

Please make sure the billing information entered during checkout matches the information associated with your selected payment method.

Incorrect information may cause:

• Payment authorization failure
• Additional verification requests
• Order processing delays

Before completing payment, review your:

✔ Name
✔ Billing address
✔ Postal code
✔ Payment details
✔ Order total

Order & Payment Confirmation

After a successful order is placed, you should receive an order confirmation using the contact information provided during checkout. Please review the confirmation carefully.

If you believe that:

• You were charged incorrectly
• Your payment appears more than once
• You did not receive an order confirmation
• Your payment succeeded but the order status appears incorrect

please contact:

service@nalqorin.com

Include your order number where available and a brief description of the issue. For your protection, do not email us complete payment card information.

💰 Bank Charges & Refunds

Charges From Your Bank or Payment Provider

Your bank, card issuer, or payment service may apply additional charges in certain circumstances, such as:

• Foreign transaction fees
• Currency conversion fees
• International card processing fees

These fees are determined by the relevant financial institution and are not charged by Nalqorin™ unless specifically shown as part of your order total at checkout.

If you have questions about a bank-applied charge, please contact your financial institution directly.

Refunds To Your Payment Method

When a refund is approved, it will be handled in accordance with the Nalqorin™ Return & Refund Policy.

Approved refunds are generally returned through the applicable original payment method whenever supported by the payment provider.

The time required for a refunded amount to appear may also depend on your bank, card issuer, or payment service after the refund has been processed.

For questions regarding a Nalqorin™ refund, contact service@nalqorin.com (please include your order number).

⚠️ Payment Issues & Support

Possible Payment Issues

If you experience difficulty completing checkout, you may want to:

1. Confirm that your billing information is correct.
2. Check that sufficient funds or credit are available.
3. Try an alternative payment method displayed at checkout.
4. Contact your bank or payment provider if authorization continues to fail.
5. Contact Nalqorin™ customer support if the issue appears related to your order.

Our team will assist with information available on our side, but we cannot override a payment decision made by your bank or payment provider.

🌿 Need Help With A Payment?

For questions about:

💳 Checkout payments
🅿️ PayPal transactions
🧾 Order confirmation
💰 Refund status
⚠️ Possible duplicate charges
📦 Payment-related order questions

please contact our customer support team:

Email:
service@nalqorin.com

Phone:
+86 755 8665 5800

Customer Support Hours:
9:00 AM – 10:00 PM, China Standard Time (UTC+8)

If you are contacting us about an existing order, please include your order number whenever possible.

🏢 Company Information

Brand:
Nalqorin™

Legal Company Name:
Shenzhen Jiale Cheng Network Technology Co., Ltd.

Unified Social Credit Code:
91440300MAEFXPYJ65

Legal Representative:
Peng Yihang

Business Address:
Room 209, Building 12, Baohengyuan, No. 5245 Longhua Avenue, Qinghua Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China

Company Phone:
+86 755 8665 5800

Customer Support Email:
service@nalqorin.com

Business Hours:
9:00 AM – 10:00 PM, China Standard Time (UTC+8)

Nalqorin™ is owned and operated by Shenzhen Jiale Cheng Network Technology Co., Ltd.